Privacy Policy

Apex Martial Arts member app · Last updated 23 June 2026

This Privacy Policy explains how the Apex Martial Arts member app (the “App”) collects, uses, and protects your personal information. The App is operated by Apex Martial Arts (“we”, “us”, “our”) on the MartialMembers platform. We are the data controller for the information described below.

If you have any questions about this policy or your data, contact us at info@apexma.co.uk.

1. Information we collect

CategoryExamplesWhy
Account & profile Name, email address, phone number, postal address, date of birth, and the names/details of family members on your household account. To create and manage your membership, identify you, and let you book classes and events.
Membership & activity Class and event bookings, attendance, belt/grade progress, membership plan, credits, and related notes. To deliver the membership service and show your activity in the App.
Payment information Subscription and payment records, and the last 4 digits / card brand of saved cards. Full card numbers are handled directly by our payment processor — we never see or store your full card details. To process membership fees, event payments, and saved-card checkout.
Device & notifications Push notification token and basic device information. To send you booking confirmations, reminders, and account notifications.
Biometric login (optional) Face ID / Touch ID / fingerprint, if you choose to enable it. To unlock the App. This is handled entirely by your device's secure hardware — your biometric data never leaves your device and is never sent to us.

2. How we use your information

3. Third-party services

We share the minimum data necessary with trusted providers who process it on our behalf:

ProviderPurposeMore info
StripePayment processing and subscriptionsstripe.com/privacy
OneSignalPush notification deliveryonesignal.com/privacy_policy
Google Firebase (Cloud Messaging)Push notification delivery on Android/iOSfirebase.google.com/support/privacy

We do not sell your personal information.

4. Data retention

We keep your personal information for as long as you have an active account. When you delete your account, we remove or anonymise your personal data as described in our Account Deletion page. Certain records — such as payment, tax, and waiver/injury-liability records — may be retained for up to 7 years where required by law, in a form that no longer identifies you.

5. Your rights

Depending on your location (including under UK/EU GDPR), you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can:

6. Children's data

Our service is used by martial arts schools whose members include children. Accounts for under-18s are created and managed by a parent or guardian, who is responsible for consenting to the processing of their child's information through their household account.

7. Security

We use industry-standard measures including encryption in transit (HTTPS) to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and review our practices regularly.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above when we do, and significant changes may be highlighted in the App.

9. Contact us

Apex Martial Arts
Email: info@apexma.co.uk